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Digital PR for SaaS and Tech: Case Studies, Results, and What Works

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By Joe Mercurio

Director of Content Marketing

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9 min read

Digital PR for SaaS and Tech: Case Studies, Results, and What Works

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Before a SaaS, fintech, or e-commerce buyer signs up, books a demo, or enters a card number, they research the brand: they read reviews, compare competitors, and look for signs that someone credible has vouched for the product. Any company in a crowded category like this faces the hardest version of that, because the search presence and press coverage that reassure a buyer can take years to build.

Fractl speeds that up. Data-driven digital PR turns original research into stories that tech and business outlets want to publish, which earns the high-quality links and brand mentions that lift search rankings. The earned media puts the brand in front of the right audience (the buyers and decision-makers) while they are still forming an opinion.

Below are three case studies (real examples of SaaS and tech digital PR) showing how Fractl did that: for Adobe Express, Adobe’s design and creativity app; for a managed web-hosting company; and for McAfee, through digital PR, content marketing, and on-site SEO.

Why Digital PR Works for SaaS and Tech

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Digital PR earns visibility that keeps paying off long after a campaign ends. Here’s why it works so well for this space:

  • It earns trust a product page can’t buy. SaaS and tech buyers vet a product heavily before they commit, and a feature in TechCrunch or The Wall Street Journal carries the credibility and thought leadership that ads and landing pages don’t. Coverage in the outlets your decision-makers already read shortens the trip from “never heard of them” to “worth a demo.”
  • It compounds instead of expiring. Paid search and influencers stop delivering the day the budget runs out. One in-depth study keeps earning backlinks, referral traffic, and brand awareness for years, fueling lead generation and the compounding organic growth that lowers acquisition cost as SaaS companies scale from startup to category leader.
  • Original data lets a challenger outrank its budget. A single research study can get a SaaS company cited in the same outlets and the same search engine results as competitors, and increasingly in the AI-powered tools buyers now ask first. In a category where everyone bids on the same keywords, proprietary data is the rare edge money alone can’t replicate.

Our Results Across SaaS and Tech Case Studies


Across three engagements, original research and on-site SEO moved the metrics that matter (authority, rankings, and traffic) for brands in three different corners of tech.



3,700+ links across the engagement

for Adobe Express


One study earned 2,144 links on its own

for Adobe Express


Coverage in The New York Times, the WSJ, and TechCrunch

for Adobe Express


1,650+ links and nearly 1,600 referring domains

for a managed web-hosting company


One study earned 817 links on its own

for a managed web-hosting company


$1.3M in added traffic value in four months

for McAfee


586 featured snippets and 32 number-one rankings

for McAfee


12.4% organic traffic lift (186,193 new monthly visits)

for McAfee

Top-Tier Publishers and Media Coverage


Original data put these brands in the outlets their buyers and decision-makers already trust.

Logos of The New York Times, The Wall Street Journal, USA Today, TechCrunch, The Verge, Business Insider, Mashable, and ZDNet, representing media coverage earned for Adobe Express.

Adobe Express

The New York Times, The Wall Street Journal, USA Today, TechCrunch, The Verge, Business Insider, Mashable, and ZDNet, plus marketing press like Ad Age and Search Engine Journal
Logos of CNET, TechRadar, VentureBeat, Fast Company, Investopedia, ITPro, and HackerNoon, representing media coverage earned for a managed web-hosting company.

A managed web-hosting company

CNET, TechRadar, VentureBeat, Fast Company, Investopedia, and ITPro, plus HackerNoon syndication in 13 languages

Case Study: Adobe Express


The Challenge

Adobe Express (Adobe’s accessible design and creativity app) needed to reach the creators, marketers, and small-business owners choosing between tools. To build organic visibility for this newer app fast, they needed to create the kind of brand awareness that leads to signups.

The Strategy

Fractl ran data journalism on how people actually create, search, and work now, topics adjacent to what Adobe Express does. Studies on using TikTok and ChatGPT as search engines, AI video generators, and the color psychology of branding gave reporters covering tech, social media, and marketing a fresh, data-backed story to run.

The Results

  • 3,700+ links across the engagement, all earned through original data journalism
  • Using TikTok as a Search Engine earned 2,144 links on its own, on the finding that nearly half of U.S. consumers (and 65% of Gen Z) now use TikTok to search
  • Coverage in The New York Times, The Wall Street Journal, TechCrunch, The Verge, and Business Insider

A follow-up on ChatGPT as a search engine added 335 links as AI search broke into the mainstream, and a color-psychology-of-branding report kept Adobe Express in the marketing-press conversation.

Case Study: A Managed Web-Hosting Company


The Challenge

A managed web-hosting company was competing in one of tech’s most commoditized markets, where buyers compare specs and pricing and switch providers easily. It needed to stand out to the IT decision-makers, developers, and businesses choosing where to host, and build the authority and organic visibility a feature list alone doesn’t earn.

The Strategy

Fractl built data journalism on the questions and pain points its technical buyers actually argue about: how server latency drives gamers to rage-quit, the productivity lost to outdated workplace tech, whether dedicated servers still make sense in the AI era, and how GPU pricing is reshaping cloud demand. Each study was built to earn coverage in the tech and IT press those buyers read, then placed through targeted media outreach.

The Results

  • 1,650+ links and nearly 1,600 referring domains across the engagement
  • Latency and Rage Quitting earned 817 links on its own
  • A survey of more than 1,000 IT professionals (86% still run dedicated servers; 42% had moved workloads off the public cloud) landed in ITPro and across the IT trade press
  • Coverage in CNET, TechRadar, VentureBeat, Fast Company, and Investopedia

A Wasted Talent study on the hours lost to outdated technology added 400 links, and a GPU-pricing study traveled across gaming and tech outlets as hardware costs spiked.

Case Study: McAfee


The Challenge

McAfee had years of authoritative security content but wasn’t ranking to its potential on the high-intent searches its customers run, queries like identity theft, the dark web, and ransomware. It needed to convert that expertise into organic traffic and visibility on the terms that bring in buyers.

The Strategy

Here, the work centered more on content strategy and on-site SEO rather than link campaigns. Fractl restructured and refreshed the company’s highest-value security content to win featured snippets and position-one rankings on the queries its audience searches most.

The Results

  • $1.3M in added traffic value over four months ($324,927 per month)
  • 12.4% organic traffic lift, 186,193 new monthly visits
  • 586 featured snippets won and 32 pages ranked number one

When authority and on-site SEO compound, they turn into rankings, featured snippets, and the traffic and conversion rates that keep paying out.

Campaign Formats That Work for SaaS and Tech


A few formats earned coverage and rankings again and again across this work.



Original surveys of users and buyers

Polling consumers or IT professionals on how they search, work, or buy gives reporters a fresh statistic to cite and hands every segment its own headline


Trend and platform studies

Tying proprietary data to where tech is heading, from AI search to GPU pricing, earns coverage while the story is still breaking


Rankings and indexes

Ranking tools, behaviors, or categories gives each slice of the market its own angle and its own link


Evergreen content and on-site SEO

Optimizing high-intent guides and statistics hubs wins featured snippets and rankings that compound long after publication

What SaaS and Tech Companies Can Learn From These Results


These case studies point to a few clear lessons for any SaaS or tech brand chasing organic growth. Here’s what stands out:

  • Trust is the issue, so borrow it. SaaS and tech buyers vet a product before they ever talk to sales, and third-party coverage in the outlets they trust does the vouching a brand can’t credibly do for itself.
  • Data is cheaper than ads, and it keeps working. A single study can land a company in the same press as competitors with ten times the marketing budget, and unlike paid marketing campaigns, it keeps earning links and traffic after the spend stops.
  • Tie research to where the category is going. The studies that traveled were about AI search, platform shifts, and the cost of old tech, not about the product, which made them newsworthy enough for a national reporter to run.
  • Links and on-site SEO finish the job together. Authority earned through digital PR lifts rankings, and on-site optimization turns those rankings into featured snippets and traffic, the combination that produced $1.3M in traffic value for McAfee.

In a market where buyers and AI engines both lean on trusted sources, the SaaS and tech brands that earn that coverage early are the ones that get cited later, so AI visibility goes into the organic growth plan from the first campaign.

Let Fractl Boost Your SaaS or Tech Brand with Digital PR


As a data-driven content marketing agency, Fractl helps SaaS and tech companies earn the coverage, links, and rankings that compound into revenue growth over time, by turning original research into stories journalists publish and search engines reward. Digital PR is one piece of the full-funnel digital marketing strategy, public relations, and content partnerships we build with each client. That kind of work put us at number one on Clutch’s Leaders Matrix.

If you’re ready to make data-driven PR part of your growth strategy, see how Fractl can help.

SaaS and Tech Digital PR FAQs


Does digital PR work for SaaS and tech companies?

Yes, and the case studies above show it. Adobe Express earned 3,700+ links (2,144 from a single TikTok study), a managed hosting company earned 1,650+ links and nearly 1,600 referring domains, and on-site SEO added $1.3M in traffic value for McAfee in four months. For products that sell on trust, that earned coverage and search visibility is the fastest way for SaaS brands to build credibility.

How is SaaS and tech digital PR different from other industries?

The buyers are more technical and more skeptical, so the research has to hold up. Studies that tie proprietary data to real trends (AI search, platform shifts, infrastructure costs) earn coverage because the findings are genuinely new, not because the brand is already famous. The payoff also runs through SEO: for a B2B SaaS brand, the win is links and rankings, not just mentions.

What digital PR campaigns work best for SaaS and tech brands?

Original surveys of users and buyers, trend and platform studies, rankings and indexes, and evergreen content paired with on-site SEO. The strongest campaigns turn a proprietary dataset into a story that’s useful to a reporter and a reader, so a lean team can earn national coverage without a national budget.

About the author


Joe Mercurio

Joe Mercurio

Director of Content Marketing

Joe Mercurio is Director of Content Marketing at Fractl, where he has spent a decade developing data-driven campaigns that earn coverage in publications like The New York Times, USA Today, CNN, The Washington Post, and Forbes. He leads creative and strategic development end-to-end, from research design and hook ideation to editorial execution and earned media at scale. His work spans content strategy, digital PR, and audience psychology, helping Fortune 500 brands, funded startups, and SMBs build the kind of authority and visibility that surfaces across traditional and AI search.